The quality of your customer service could make or break a sale, aid or ruin your online presence, and establish or deter a repeat customer. So making it count makes all the difference.
The days of writing a To Do list on a piece of paper, carrying it around and crossing off (or ticking a box if you’re that way inclined) items as you complete them, are dwindling.
Creating moments of magic – Every time a customer (or prospect) comes into contact with your business is an opportunity to create a little magic. Read More